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Remote IT Support — Anywhere in the UK | Responsive IT
Remote IT Support — Anywhere in the UK

Expert IT support for your business,
wherever in the UK you're based.

Security-led IT management delivered entirely remotely — Microsoft 365, endpoint protection, backups and cyber resilience, handled by a named expert you actually speak to. No on-site visits needed. No waiting for an engineer to drive out.

UK-based consultant
CompTIA Security+ certified
Consistent 5-star Google reviews
Same-day remote response
Microsoft 365 specialist
Simple by design

Getting started is easier than booking a plumber

Everything from first conversation to ongoing support happens remotely — by phone, email and secure screen-share.

1

Free 30-minute IT review

A relaxed video call to understand your business, your frustrations and your risks. You'll get a plain-English summary of where you stand — no jargon, no obligation.

2

A clear, fixed quote

You receive a written recommendation with transparent fixed pricing. Nothing starts, and nothing is charged, until you've agreed it in writing.

3

Secure onboarding

I connect to your systems through encrypted, audited remote-access tools — with your permission, every time. Devices, Microsoft 365 and backups are brought up to a secure baseline, typically within the first two weeks.

4

Ongoing support, one message away

Email or call and you reach the same person who knows your setup — not a rotating call-centre queue. Issues are usually resolved the same day, without either of us leaving the desk.

What's included

Everything a small business needs, managed remotely

Security-led support designed for directors who want their IT quietly taken care of.

Microsoft 365 Management

Tenant administration, user management, email deliverability, Teams and SharePoint — properly configured, monitored and tuned.

Security Hardening

Multi-factor authentication, Conditional Access, blocked legacy sign-ins and UK-only geo-restrictions — the controls that stop 99% of attacks before they start.

Endpoint Management

Patches, antivirus and device policies rolled out across your laptops and PCs, keeping every device compliant without disruption.

Backup & Recovery

Robust backup architecture for Microsoft 365 and onsite systems — tested, monitored and ready for the day you hope never comes.

Remote Troubleshooting

Slow machines, printer gremlins, software dramas — diagnosed and fixed over an encrypted screen-share, usually the same day.

Cyber Risk Advice

Plain-English guidance on Cyber Essentials, password management and data protection — protection aligned to how your business actually runs.

Trusted by real businesses

The same person, every time

"Lewis took complete ownership of our IT — security, Microsoft 365, backups, the lot. Everything is explained clearly, nothing is a problem, and knowing it's all watched over gives real peace of mind."

— Long Shop Museum, Leiston
Transparent pricing

Fixed monthly retainers, no surprises

Pick the level of cover that suits your business. Cancel with one month's notice — the goodwill has to be earned, not contracted.

Essentials

£99/month

Ideal for sole traders and micro-businesses.

Unlimited remote support for up to 5 devices
Microsoft 365 & email management
Patch & antivirus management
Annual security health check
Start Essentials

Project Work

From £60/hour

Audits, migrations and one-off fixes.

Microsoft 365 security audits
Tenant migrations & setups
Broadband & VoIP provisioning
Fixed-price quotes before any work begins
Request a Quote

Prices exclude VAT. All support delivered remotely by phone, email and encrypted remote access.

Let's talk

Book your free 30-minute IT review

Tell me a little about your setup and I'll come back within one working day to arrange a convenient time.

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