Cookie Policy

This Cookie Policy explains how Responsive IT (“Responsive IT”, “we”, “us”, or “our”) uses cookies and similar tracking technologies on responsiveit.co.uk (“the Website”). This policy forms part of our Privacy Policy and should be read alongside it.

By continuing to use the Website, you consent to the use of cookies in accordance with this policy unless you choose to disable them through your browser or our consent banner.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to enable websites to function, enhance user experience, provide security, and gather statistical information. Some cookies are essential for the Website to operate; others require your consent under the UK GDPR and the Privacy and Electronic Communications Regulations (PECR).

2. Data Controller

Responsive IT
Station Yard
Blyth Road
Southwold
Suffolk
IP18 6FH
Email: [email protected]
Tel: 01986 807342

We act as the data controller for data collected via cookies on this Website.

3. Types of Cookies Used

We use the following categories of cookies:

3.1 Strictly Necessary Cookies (Essential)

These cookies are required for the Website to function and cannot be switched off through the cookie banner. They are essential for security, network management, and accessibility.
Legal basis: Our legitimate interest in operating a secure and functional website.

Examples include:

• Session management cookies

• Security and firewall cookies (e.g., Cloudflare __cf_bm)

• Cookie consent storage cookies

3.2 Performance and Analytics Cookies

These cookies collect anonymous data about how visitors use the Website, enabling us to monitor performance and improve functionality.
Legal basis: Your consent.

Examples include:

• Google Analytics cookies (_ga, _gid, etc.)

• Internal site analytics cookies

These cookies do not identify you personally and are anonymised.

3.3 Functionality Cookies

These cookies remember your preferences and enhance your user experience.
Legal basis: Your consent.

Examples include:

• Language or location settings

• Remembering form inputs

3.4 Marketing, Tracking and Third-Party Cookies

These cookies may be set by third-party services embedded on the Website, such as video players, maps, chat widgets or social media integrations.
Legal basis: Your consent.

Examples include:

• YouTube video embeds

• Google Maps

• Social media plugins

We do not control these cookies and recommend reviewing each provider’s privacy and cookie policies.

4. Cookies We May Use

A non-exhaustive list of cookies that may be stored on your device:

The exact cookies used may change if the Website is updated.

5. Managing Cookies

You may manage, restrict, or block cookies using any of the following methods:

5.1 Using Our Cookie Consent Banner

Non-essential cookies will only be placed on your device if you provide consent via the cookie banner. You may withdraw your consent at any time.

5.2 Browser Settings

You can disable or delete cookies through your browser. Useful links:

• Chrome: chrome://settings/cookies

• Safari: Preferences → Privacy

• Firefox: Options → Privacy & Security

• Edge: Settings → Cookies and site permissions

Blocking certain cookies may impact website functionality.

6. Legal Basis for Processing

Under the UK GDPR and PECR, we process data collected by:

• Necessary cookies under our legitimate interest in providing a secure and functional website.

• Non-essential cookies (analytics, marketing, functionality) only with your explicit consent.

7. Third-Party Cookies

Where third-party providers place cookies on your device, they act as independent data controllers. We do not control their technologies and recommend reviewing their respective privacy and cookie policies.

8. Changes to This Cookie Policy

We may amend this Cookie Policy from time to time to reflect changes in law, technology, or our Website. Any changes will be posted on this page with an updated “Last Updated” date.

9. Contact Us

If you have any questions about this policy or your data rights, please contact us at:

Responsive IT
Email: [email protected]
Telephone: 01986 807342